Citations | 1351 |
2yr mean_citedness | 0.166 |
h index | 12 |
i10 index | 10 |
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the The Effect of Job Responsibility, Emotional Intelligence, and Leadership on the Service Quality of Expert Staff for the People’s Representative Council of Indonesia
Abstract : 57
PDF : 17
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XML : 10
Factors Affecting Customer Retention in Commercial Banks In Tanzania; A Case Of Azania Bank Arusha
Abstract : 71
PDF : 85
XML : 13
The Influence of Service Quality and Company Image on Customer Satisfaction and Word of Mouth
Abstract : 64
PDF : 54
Analysing the Impact of Customer Service among Taxi Drivers in the New Juaben South Municipality.
Abstract : 29
PDF : 58
Evaluation of Free - Payment School Implementation at Senior High School / Islamic Senior High School and Vocational School in the Regency of Ogan Komering Ilir
Abstract : 85
PDF : 21
XML : 9
Service quality analysis and its implications – A study on tourism services in Kodaikannal
Abstract : 13
PDF : 34
The Effect Of Bpjs Health Policy Implementation On The Quality Of Service And Its Impact On Satisfaction And Compliance Of Bpjs Participants In Malang City
Abstract : 22
PDF : 20
Perception and Aspiration on Primary Healthcare Service Quality in Puskesmas in Pati Regency Government, Central Java Province, Indonesia
Abstract : 47
PDF : 19
Customer satisfaction in Luxury Hotels in Hong Kong: Investigate the role of service quality
Abstract : 51
PDF : 187
An Examination of the Relationship between Service Quality Dimensions, Overall Internet Banking Service Quality and Customer Satisfaction
Abstract : 12
PDF : 8
Impact of e-banking service quality on e-loyalty through interplay of e-satisfaction, an empirical evidence from commercial banks in Vietnam
Abstract : 66
PDF : 72
The Influence of Transformational Leadership, Interpersonal Communication, and Organizational Commitment of Public Service Qualityin BNP2TKI -
Abstract : 17
PDF : 16
Analysis of Factors Affecting Willingness to Pay Rates for Industrial Consumer Premium Services in Electricity Companies
Abstract : 49
PDF : 26
The Influence of Teacher staffing levels on quality of education in public day secondary schools in Embu County, Kenya
Abstract : 57
PDF : 90
Assessing Service Quality in the Ghanaian Private Healthcare Sector: The Case of Comboni Hospital.
Abstract : 15
PDF : 14
The Effect of Product Quality, Price and Promotion on the Purchase Decision of Indihome Services Pt. Telkom Indonesia (Study on Indihome Consumers in Semarang City Area)
Abstract : 96
PDF : 51
Revitalizing Cooperative Human Resources: An Education and Perspective Analysis, Study at Medan Municipal City; Indonesia
Abstract : 110
PDF : 32
XML : 11
An empirical study on the importance of technology quality in creating brand preference among the Generation Y (Gen-Y) banking customers in Kerala
Abstract : 13
PDF : 4
The Legal Conundrum Of Non-Interest Banking. A Case Study Of Islamic Bank In Nigeria.
Abstract : 95
PDF : 19
XML : 17